We care about our clients and their inflatables, that is why we offer our best in-house service. We guarantee the quality and best case approach.

Product support

Buying a moonwalk for rent or for your company's promotion is always a great idea. Our customer service team is ready to personally advise you on the best choice of bounce house to ensure the success of your business.

How to install an inflatable?

If you buy a bounce house or an inflatable attraction from JB Inflatables, you will always receive a comprehensive manual. This includes instructions on how to inflate your inflatable. In short, it comes down to this:

1. Put the inflatable in fitted environment, on a flat surface. 2. Roll out the inflatable. 3. Attach the blower tube to the inflatable. 4. Plug it in and see your inflatable being inflated! 5. Secure your inflatable with pegs or weight achors.

You can certainly install an inflatable on your own, but with 2 people it's a bit easier.

How do you keep the inflatable clean?

Watch our instructional video on how to clean a bounce house or an inflatable playground. Make sure your customers can safely enjoy their time on the bouncy castle. Keeping your inflatable clean and dry increases the product longevity, and helps keeping your product looking presentable. Make sure that if a product gets wet, it always is dried before packing, to prevent water stains. In case of heavy rainfall, the inside of the inflatable can also get wet. Make to get inflatable in the dry environment and inflate it with slippers open so that the product could get dry with a help of an airflow. In case of having sand and soil on the inflatable, it can easily be removed with vacuum cleaner, food stains and spills are to be removed with all-purpose cleaner. Make sure that confetti are not used in the inflatable, they are almost impossible to fully remove.

How to roll up an inflatable?

If you buy a bounce house or an inflatable attraction from JB Inflatables, you will always receive a comprehensive manual.This includes instructions on how to set down and pack an inflatable. In short, it comes down to this:

1. Check if all children are out (this is not a joke!) and make sure thera are no shoes and socks inside the inflatable. 2. Remove the plug and open the zipper. 3. Make sure as much air as possible goes out of the inflatable, to help the air escape carefully walking on the inflatable in the direction towards the zippers. 4. told the inflatable and roll it up.

You can certainly pack up the inflatable on your own, but with 2 people it's much easier.

What instructions do I give the users of a bouncy house?

JB Inflatables bounce houses always contain instructions for their safe use. Those instructions come down to this:

• Always follow the instructions of the supervisor • Take off your shoes before you go on the bounce house. • Play carefully: avoid bumping in each other and pushing. • Do not climb on the walls of the bounce house

There is no maximum age for the use of a bounce house, but often there is a mximum height of users.This depends on the wall height of the bounce house.

What is the product life of the JB bounce house ?

Everything, undoubtedly, depends on the manner of usage of the product. We presume that the bounce house will be well maintained and will last for many years. That is actually the main reason why we offer a 5 year warranty and service support. What we know from experience is that an average product life of JB products is 10+ years. We have clients who use our inflatables for more than 15 years. The usual case is that customers look into buying a new bounce house somewhere between 5 and 10 years of usage. The main reason it to update the assortment and fit into entertainment trends. Moreover, a 5 year old moonwalk still has a good market value on the second-hand market.

Need more information ? Contact our customer service team.


We can answer all your questions about any inflatable.

Would you like to know more about the purchase and maintenance of an inflatable? Don't hesitate and call our customer service team directly.

+35 19 62 64 73 71
Mark team JB inflatables